How to obtain a Win/Loss Statement
To receive a win/loss statement from the Eldorado Resort Casino in Shreveport:
- Fill out the Online Win/Loss Form and we will mail you the statement.
- Call 1-318-220-5259 and leave a voice mail with your name, Player Card account number and address, and we will mail you the the Win/Loss Statement Request form.
- Download and print out our Win/Loss Statement Request.
Please complete the form, sign and fax or mail to us at:
Eldorado Resort Casino
PO Box 1588
Shreveport, LA 71165
Please note that request forms MUST BE SIGNED and include your Player Card account number, social security number and date of birth or we will not be able to provide you with a Win/Loss statement. Statements will be sent to you within 5-7 business days from receipt of your request form.
Thank you for playing at the Eldorado Resort Casino. We look forward to seeing you again soon!