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Beverage Ambassador
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Part Time
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Greets guests in either the Celebrity or Allure lounge. Assists in organizing VIP tables and reservations. Ensures patrons meet legal and company policy requirements for admittance. Assists with any guest service issues in a friendly, helpful and professional manner. Performs related duties as assigned. Must have excellent customer service skills.
Other duties may be assigned.
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Beverage Server
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Part Time
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Must have excellent customer service skills. Serve beverages to guests in a timely and friendly manner.
Other duties may be assigned.
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Cage Cashier
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Full Time
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Responsible for maintaining accuracy and security of an assigned window while servicing customers during a shift. Services external and internal customers. Handles exchange with Main Banker, Change Persons and F&B employees. Sells coins and tokens and redeems gaming chips. Operates Jet-Sort Machine for coin and token redemption.
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Cage Main Banker
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Full Time
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Will be responsible for maintaining accuracy and security of a Main bank inventory and floating accountability. Handles exchanges with window banks, change persons and other departments. Maintains coin room inventory. Accepts and verifies Slots, BVA and table drops.
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Club Eldorado Representative
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Varied
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Responsible for greeting guests and assisting them with all Club Eldorado activities including enrollments, redemptions, promotions, direct mail activities as well as greeting buses. Maintain accurate player tracking information.
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Club Eldorado Supervisor
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Full Time
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The Club Eldorado Supervisor is responsible for supervising up to 6 Club Eldorado representatives during assigned shift. Club Supervisor will insure that all Club reps fulfill requirements of greeting guests and assisting them with all Club Eldorado activities including enrollments, redemptions, promotions, and direct mail activities. Maintain accurate player tracking information.
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Director of Hotel Operations
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Full Time
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The Director of Hotel Operations is directly responsible for the overall operation of an existing 400 suite, full service hotel.
Duties include the administration, coordination, and evaluation of the Hotel function, to include product quality, guest retention, sales and the management of subordinate managers and supervisors in the areas of Front Office, Housekeeping, Wardrobe, full service Spa, Retail, Bell staff and Valet.
Other duties may be assigned.
The Director reports to and works closely with the property’s General Manager.
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Dual Rate Barback/Bev Ambassador
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Varied
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Functions at specified times as either Barback or Beverage Ambassador.
Beverage Ambassador: Greets guests in either the Celebrity or Allure lounge. Assists in organizing VIP tables and reservations. Ensures patrons meet legal and company policy requirements for admittance. Assists with any guest service issues in a friendly, helpful and professional manner. Performs related duties as assigned. Must have excellent customer service skills.
As Barback: Maintains stock of assigned bars in casino and non casino areas. Keeps inventory of supplies in stock. Performs related duties as assigned. Must have excellent customer service skills. Heavy lifting is required.
Other duties may be assigned.
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F&B Food Storeroom Clerk
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Full Time
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Must have a valid Drivers License. Will have to drive company vehicle to delivers to various location. Responsible for keeping all Food & Beverage outlets supplied with food products. Fill daily requisitions for F&B outlets.
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Hotel Front Desk Representative
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Full Time
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Must provide ultimate guest service by assisting guest, using proper check-in/out procedures and providing guest with information about hotel and casino. Performs all registration procedures to include, collects form of payment, assigns room, ensures rates, informs guest of total charges and other duties as assigned.
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Hotel Retail Clerk
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Varied
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Greet all guest and assist with merchandise selection. Assist with inventory control and hard inventories monthly. Maintain clean and orderly displays in gift shop.
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Housekeeping Room Attendant
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Full Time
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Cleans rooms and halls. Sorts, counts and folds linen. Replenishes supplies in each room, dusts furniture, replenishes bathroom supplies, changes linens, washes walls, ceiling and woodwork, empties trash and performs all duties associated with cleaning of hotel. Other duties may be assigned.
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Laundry Attendant
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Full Time
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Collects or receives and segregates soiled linen. Loads and unloads washers and dryers, operates ironers and folders and loads clean linen onto carts for transport to the property's outlets. Participates in inventories and keeps the laundry room and equipment clean and in order.
Other duties may be assigned.
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Maintenance Tech III
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Full Time
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Maintains and repairs all basic mechanical systems for the general operation of the building and outlets. These systems include plumbing , electrical, lighting and HVAC. Also requires a working knowledge of carpentry, welding, painting and vinyl installation.
Ability to apply common sense understanding when dealing with problems in a standardized situation.
Experience with kitchen equipment preferred.
Other duties may be assigned.
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Security Officer
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Varied
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Protect company assets and provide a safe environment for all guests and Gold Star Ambassador. Also responsible for protecting all guest on casino property. Must be friendly at all times.
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Slot Supervisor
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Full Time
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Supervises slot personnel on their shift in a designated area. Ensures policies and procedures are followed. Approves slot machine payoffs and fills. Verifies and signs checkout reports, booth buys and other duties as assigned. Must provide superior guest service.
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Slot Technician
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Full Time
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Assist in daily repair, installation, and relocation of EGD’s as directed by Supervising Slot Technicians. Must repair gaming equipment on a daily basis. Preventative maintenance on a monthly basis is required.
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Soft Count Representative
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Full Time
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Count currency from the Table Games and Slot Bill Validators. Empty money from the validators and table games. Counts and verifies all currency. Run verification reports. Verify forms in the LSI system.
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Sportsman’s Paradise Cafe Cashier/Hostess
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Full Time
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Will be responsible seating guests, guest reception, reservation taking and reservation management. Directly responsible for seating guests, taking telephone concierge guest reservations. Conducts any other related duties as assigned by Manager.
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Sportsman's Paradise Cafe Assistant Server
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Varied
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Provides helpful and courteous service to all guests throughout their dining experience. Transport all dirty tableware to kitchen to be cleaned. Services water, bread, butter and starts appetizers. Maintains coffee service, refills water glasses and changes ashtrays. Assist servers.
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Sportsman's Paradise Cafe Server
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Varied
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Presents menu, answers questions, and makes suggestions regarding food and service. Relays orders to kitchen and serves courses from kitchen and service bars. Totals bill and accepts payment or refers customers to cashier. Observe diners to respond to any additional request and to determine when meal has been completed.
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Surveillance Agent
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Full Time
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Provides protection of company assets through diligent observation of premises, patrons, and staff via closed-circuit and digital monitoring systems. Surveillance agents work closely with casino management staff as well as agents of the Louisiana State Police Riverboat Gaming Division.
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Surveillance Electronics Tech
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Full Time
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Responsible for the overall maintenance of the surveillance equipment and alarm systems as well as installation of additional equipment. Provides protection of company assets through diligent observation of premises, patrons, and staff via closed-circuit and digital monitoring systems. Surveillance agents work closely with casino management staff as well as agents of the Louisiana State Police Riverboat Gaming Division. Other duties may be assigned
High school diploma or GED required; Louisiana Gaming Permit required; Demonstrable written, oral, mathematical, and observational skills required; Prior surveillance experience preferred.
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Table Games Dealer School
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Part Time
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New Blackjack Dealer School will begin first part of October 2010. Both day and evening classes will be offered. Candidates interested in learning how to deal should apply now for consideration.
Must be able to provide excellent customer service while efficiently dealing table games.
Continued training sessions will be required.
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TG Casino Floor Supervisor
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Varied
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Responsible for supervising the operation of several assigned table games. Supervises the dealers at assigned tables. Will also be responsible for compliance of internal controls and rating player action. Must have a sound knowledge of two of the four major games, minimum of 2 years dual rate experience and Title 31 controls knowledge.
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TG Dealer
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Varied
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To provide excellent customer service while efficiently dealing table games. Continued training sessions will be required
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TG Dual Rate Floor Supervisor
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Varied
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Must be able to work any shift. Responsible for supervising the operation of several assigned table games within a pit. Supervises the dealers at the assigned tables. Will be responsible for compliance of internal controls and rating player action. Must have a sound knowledge of two of the four major games, and knowledge of title 31 controls.
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TG Poker Dealer
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Part Time
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-Provides excellent customer service while efficiently dealing poker only.
-Continued training sessions will be required.
-Other duties may be assigned.
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VIP Reservationist
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Part Time
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The primary responsibility of the VIP Reservationist is to provide the utmost in customer service to our guests via telephone, using proper telephone etiquette, responding to requests for room rates, room reservations, dinner reservations, limousines or shuttles, show/event tickets, etc. The VIP Reservationist must remain knowledgable of all upcoming events so that guest inquiries are addressed in a timely and accurate manner
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