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The Eldorado makes guest service its top priority. Please contact us with any needs you may have.

Contact Us By Phone

Toll-Free: (877) 602-0711
Hotel Reservations: (877) 613-0711

Eldorado Resort Casino Shreveport
451 Clyde Fant Parkway
Shreveport, LA 71101

Contact Us By Email


Hotel Questions / Reservations:
Hotel Reservations

Club Eldorado Card Application Information:
Bridget Riptoe

Central Credit:
Credit Manager

Michael McCartney

Entertainment Manager

Group Sales Information:
Kimberly Urland

Banquets and Meetings:
Jessica Ray

Job Applications:
Human Resources

Billing Manager

Website Questions:
Zach Beaird

Website Technical Questions:


Operating Committee:

Robert Urland – General Manager
Jason Roberts – Director of Hotel Operations
Ian Cairns – Director of Table Games
Kirsten DeMoss – Director of Marketing
Connor McLaughlin – Director of Facilities
Gerald Beasley – Director of Compliance
Sandy Cowart – Director of Human Resources 
Bill Winkelried – Director of Finance
Ian Marshall – Director of IT
Steve Bohanon – Director of Security


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